Complaint Section

A Complaint Cell is established under the supervision of Administration Section for addressing public complaints and redress them accordingly
Enlisted below are the major functions of EPA Complain Section:
  • Maintaining the record of public complaints received by the Office of the Director General, EPA Punjab and subsequent actions are taken to find solutions to these issues
  • Timely Resolutions of all complaints received at the online Pakistan Citizen Portal
  • Processing of all grievances of public regarding environment received at the online portal of Chief Minister Directives 
  • Processing all grievances regarding environment, received at the online petition cell of the Chief Secretary, Punjab