Complaint Section

A Complaint Cell is established under Complaint Section and under the supervision of Administration Section for addressing public greivances and redress them accordingly enlisted below are the major functions of EPA Complain Section:
  • Maintaining the record of public complaints received by the Office of the Director General, EPA Punjab and subsequent actions taken to find solutions to these issues
  • Timely Resolutions of all complaints received at the online Pakistan Citizen Portal
  • Processing of all grievances of public regarding environment received at the online portal of Chief Minister Directives 
  • Processing all grievances regarding environment received at the online petition cell of the Chief Secretary, Punjab