Complaints

A Complaint Cell has been established under the supervision of administration section for addressing public complaints and to redress them accordingly.

Functions

Enlisted below are the major functions of EPA complaint section:

  • Maintaining the record of public complaints received by the Office of the Director General, EPA Punjab and taking subsequent actions to find solutions of these issues
  • Timely resolutions of all complaints received at the Pakistan Citizen Portal
  • Processing all grievances of public regarding environment received at the online portal of Chief Minister Punjab Complaint Cell
  • Processing all grievances regarding environment received at the online petition cell of the Chief Secretary, Punjab